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FAQ

ABOUT OUR CRATES

Preschool: Children ages 3-5.

School Age: Children ages 6-10.

Please be advised these kits do contain small parts and are not for children under the age of 3 years.

Yes! 

The preschool crate includes a detailed activity guide with question to ask, extension activities to complete and all the early learning standards aligned. 

School age has all the same but the learning goals are listed as areas and not specific goals as the grades for this crate vary.  

All of them!

Preschool crates include Art, Math, Science, Literacy, Social Studies, Physical Development, Social & Emotional Development and Approaches to Learning Through Play.

Our school age crate touches on Art, Math, Language & Literacy, Science, Social Studies, Environment & Ecology, Health, Safety and Physical Education!


Our Preschool Kit contains 16-18 activities, 3 books, a curriculum guide and all the materials you need to complete the activities (unless a perishable item is required).

Our School Age Kit contains the same variety but for children a bit older.  

All the materials to complete the activities are also prepped and provided to you in each kit.

If at any time there is an additional item needed such as a fresh ingredient it will be noted in the guide for you.

Yes! Most of the activities can be completed more than once. For instance, all of our mats (I-Spy, printing words, math practice) are laminated so they can be used multiple times! 

They can! Seasonal crates are PACKED full of materials and there is more than enough for multiple kids to enjoy. However, some of the specific projects (like building a birdhouse) will only have materials for one child. 

If you want some extra materials or a second crate without the cost, we have options available for you! Add on kits will include a second set of materials for some of the projects each season, or you can snag a sibling crate (a full crate) at a discounted rate. 

Once you choose your crate, the available options will pop up on the screen for you so there’s no need to spend extra time spent looking for them. 

All crates are secular.

PURCHASING A CRATE

We have three options:

Single purchase: Snag the current season

Quarterly Subscription: Released 4 times per year. Recurring. 

Annual Purchase: Single purchase of 4 quarterly crates (shipped as each season releases).

Whatever works best for you!

Seasonal crates are PACKED full of materials and there is more than enough for multiple kids to enjoy. However, some of the specific projects (like building a birdhouse) will only have materials for one child. 

If you want some extra materials or a second crate without the cost, we have options available for you! Add on kits will include a second set of materials for some of the projects each season, or you can snag a sibling crate (a full crate) at a discounted rate. 

Once you choose your crate, the available options will pop up on the screen for you so there’s no need to spend extra time spent looking for them. 

Seasonal crates are released and shipped on the 1st of March, June, September, and December.

Recurring subscriptions are charged the 15th of the prior month for the upcoming season.

Any orders placed after the release date will ship within 3 business days.

CLASS PACKS

Everything you need! Each class-pack is prepped for a group of 10 children. It includes an activity guide, materials for all the activities (20+ each season) and 5 children’s books.

Each class pack will have 20+ activities included and 5 children’s books. The guide will also include extension activities which are additional activities that can be done using materials from your class-pack.

Class-packs are prepped for a group of 10 children. That's only $35 per child!

Co-ops

Early Childhood Programs

After School Programs & Summer Camps

Yes! The activities are the same as the our seasonal crates but you will receive materials for 10 children. Certain materials are meant to be shared (i.e. paint and books) and you will receive the appropriate amounts to cover all activities and kids.

SHIPPING

Products will be shipped within three business days of placing your order. In the event that you are preordering for the following season, orders will not be shipped until the release date for that product has passed. Release dates for all full size seasonal crates are

September 1, 2021

December 1, 2021

March 1, 2022

June 1, 2022

Mini Crates are shipped within 3 business days of ordering.

All orders ship for a flat of $9.99 and are shipped using the USPS.  Expedited shipping options available.

Customers will be notified once their order has shipped and at that time do not claim any responsibility for the time it will take for your order to arrive. For orders that do not arrive, the customer is required to reach out to us and explain that their package did not arrive. At that time the tracking will be checked. If the tracking states that the package has been delivered, it will be the customers responsibility to reach out to the proper channels for further information. Knowledge Crate / Endless Mountain Learning Center, INC. will not replace or refund any order if the tracking has stated delivered.

Currently, we ship to the U.S. & Canada only. 

Subscribers and orders placed during the pre-order period will begin to ship on the 1st (or next business day) of the release month* (Sept, Dec, March, June).

Crates for the current season are available until two weeks prior to the release of the new month or until they sell out. For example, if you are looking to purchase the spring kit that was released in March, it would be available until mid-May. Orders placed after that would receive the summer crate. 

*Shipping times can vary due to supply chain disruptions.

All orders ship for a flat rate of $9.99. Expedited shipping options now available.

Orders for Mini Crates ship out within 3 business days of from order date (excluding weekends.)

Subscription Crates will ship based on the shipping schedule for the season. Please see "What's your shipping policy?" for more detail.

Transit times will vary based on location and shipping speed chosen at checkout.

Currently, we ship in the United States and Canada only.

REFUNDS

Refunds and Cancellations. Your purchase is final and nonrefundable. 

Single, Annual & Minis are one-time transactions that cannot be cancelled or refunded. 

Quarterly Subscriptions renew each quarter and can be paused or canceled by logging into your account.  

Subscriptions: Can be pause or canceled by logging into your account. Cancellations MUST be made 7 days prior to the renewal date for it to take affect for the current season.

Exchanges: We do not accept any Product exchanges.

Currently, we ship to the U.S. and Canada, only. 

Subscriptions: Can be pause or canceled by logging into your account. Cancellations MUST be made 7 days prior to the renewal date for it to take affect for the current season.

Cancellations made AFTER the 7 days will go into affect the following seasons and are non-refundable.

FUNRAISERS