About our Crates:

Preschool: Designed for children ages 3-5 years. (However, we have had some families reach out to us with children outside of that age range who loved the kits as well!)

School Age: Designed for children ages 6-10 years.

Please be advised these kits do contain small parts and are not for children under the age of 3 years.

Yes! In the curriculum guide we have aligned each activity with PreK Standards, included questions to ask to facilitate their learning and extension activities to take the learning experience even further!

Our School Age kits are also aligned with learning areas but these are not defined in the guide as the grades vary.

All of them! Preschool Crates includes activities that explore Art, Math, Science, Literacy, Social Studies, Physical Development, Social & Emotional Development and Approaches to Learning Through Play. Our school age version is built around Art, Math, Language & Literacy, Science, Social Studies, Environment & Ecology, Health, Safety and Physical Education!


Our Preschool Kit contains 16-18 activities, 3 books, a curriculum guide and all the materials you need to complete the activities (unless a perishable item is required).

Our School Age Kit contains the same variety but for children a bit older.  

All the materials to complete the activities are also prepped and provided to you in each kit.

If at any time there is an additional item needed such as a fresh ingredient it will be noted in the guide for you.

Yes! Most of the activities are created in a way that they can be used multiple times.

They can! There are more than enough materials included in each crate that can be used by multiple children. However, some of the specific projects will only have materials for one child. For example, if there is a canvas art project in the crate, you would only receive one canvas. 

We've got you covered! We offer an "Add On" option that will allow you to add a second set of some of the materials to your order without the cost of an entire second crate. Once you choose your crate, the available add on options will pop up on the screen for you so there’s no extra time spent looking for them. 

This is also a great option for adults who want to do the activities along with their children!

Purchasing a crate:

You can do either!

If you would like to purchase the current season to give us a try, you are welcome to take that route! There is also an annual option which includes all 4 seasons and finally we have our quarterly subscription that can be canceled anytime!

No, the materials included can be used by multiple children at the same time. However, some of the specific materials for activities may only include 1 piece.

To help with this, we have provided an "Add On" option in the shop that will allow you to add a second set of some of the materials to your order.

For example, if there was an art project on a canvas, the original kit would only provide one canvas. The materials kit would give you a second one. 

Crates are seasonal and are released in on the 1st of March, June, September, and December.

Subscribers and crates purchased before the release date will start shipping during the first 2 weeks of the release month.

Any orders that come in after the release date will ship towards the end of month.

SHIPPING:

Products will be shipped within three business days of placing your order. In the event that you are preordering for the following season, orders will not be shipped until the release date for that product has passed. Release dates for all full size seasonal crates are

September 15, 2021

December 1, 2021

March 1, 2022

June 1, 2022

Mini Crates are shipped within 3 business days of ordering.

All orders ship for a flat of $9.99 and are shipped using the USPS.  Expedited shipping options available.

Customers will be notified once their order has shipped and at that time do not claim any responsibility for the time it will take for your order to arrive. For orders that do not arrive, the customer is required to reach out to us and explain that their package did not arrive. At that time the tracking will be checked. If the tracking states that the package has been delivered, it will be the customers responsibility to reach out to the proper channels for further information. Knowledge Crate / Endless Mountain Learning Center, INC. will not replace or refund any order if the tracking has stated delivered.

Currently, we ship to the U.S. & Canada only. 

Subscribers and orders placed during the pre-order period will begin to ship on or after the 15th of the release month* (Sept, Dec, March, June). Beginning in December, this will be moved to the first of the month!)

Crates for the current season are available until two weeks prior to the release of the new month or until they sell out. For example, if you are looking to purchase the spring kit that was released in March, it would be available until mid-May. Orders placed after that would receive the summer crate. 

*Shipping times can vary due to supply chain disruptions.

All orders ship for a flat rate of $9.99. Expedited shipping options now available.

Orders for Mini Crates ship out within 3 business days of from order date (excluding weekends.)

Subscription Crates will ship based on the shipping schedule for the season. Please see "What's your shipping policy?" for more detail.

Transit times will vary based on location and shipping speed chosen at checkout.

Currently, we ship in the United States only.

REFUNDS

Refunds and Cancellations. Your purchase is final and nonrefundable. 

Single Season, Annual Crates and Take-A-Crates are one-time transactions that cannot be cancelled or refunded. 

Quarterly Subscriptions renew each quarter and can be canceled by contacting us at hello@knowledgecrates.com. Cancelation requests must be received no later than the 10th of the month prior to the next release date. Requests made after the first will result in shipment of that season's crate and cancelation will be applied at that time for all future crates. 

Exchanges: We do not accept any Product exchanges. If the Product arrives damaged (“Damaged Product”), Knowledge Crate / Endless Mountain Learning Center, INC., will provide a replacement product if the original (damaged) product is photographed and provided by you and received by Knowledge Crate / Endless Mountain Learning Center, INC., at hello@knowledgecrates.com within 30 days of original shipment date. If it is found that damages present at no fault to the customer, we will replace the items at no additional charge. In the event that Knowledge Crate / Endless Mountain Learning Center, INC., is unable to provide a replacement Product, Knowledge Crate / Endless Mountain Learning Center, INC., may at its sole discretion elect to refund the credit card used for purchase in the original amount of the purchase. If a replacement Product is issued, we cannot guarantee that the replacement Product will contain exactly the contents or will have the same theme as the originally shipped Product.

Currently, we ship to the U.S., only. 

You can cancel anytime by logging into your customer portal and making the update.

Cancellations MUST be made 7 days prior to the renewal date for it to take affect for the current season.

Cancellations made AFTER the 7 days will go into affect the following seasons and are non-refundable.

This policy is in effect because we take time check orders, pack all crates + add-ons and send them to shipping prior to renewal so that subscribers can receive their crates expeditiously.

We appreciate your understanding in this matter.